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FAQ

E-currency means electronic currency and it is a means of exchange with which you can make and receive payments online.

There are so many e-currencies. To get an account with any, go to the website of the e-currency and create an account.

Ecrest Global Resources is the leading and most reliable e-currency exchange company. We will be glad to do it for you.

The price fluctuates. Current prices will always be displayed on the home page of our website (https://ecrestglobal.com/).

You can buy/sell e-currencies from us either in our office or on our website. To buy/sell on our website, create an account, validate your account and login, then click ‘BUY e-currency’ if you want to buy or ‘SELL e-currencies’ if you want to sell, fill the form correctly, verify the details and submit.

We try our best to serve our prestigious and numerous clients as prompt as possible. Funding ranges from instant to 72 working hours after payment is received and confirmed. However, contact us if funding has not been done after 24 working hours.

We will buy it from you and pay into your bank account. You can come to our office or place a SELL order on our website. Payment is made to your bank account as soon as e-currency is received and confirmed. However, contact us if payment is not received after 24 hours.

The Minimum amount of e-currency you can BUY from us or SELL to us is $20. However, note that we reserve the sole right to review this anytime without any consultation.

We can offer you a refund, but that must be in accordance with our refund policy. See Terms and conditions.

We DO NOT offer any investment opportunity at the moment. We shall make a public notice if we ever start one.

Unfortunately, we can't. Contact the owners of that particular e-currency directly.

No. It is your responsibility to create an e-currency account and keep your details secure.

Contact our support with details of the error.

We work 8:00am to 5:00pm Mondays – Fridays and Saturdays 10:00am - 2:00pm.

Yes, you can use your registered Ecrest Global account to buy and sell e-currencies immediately. However, there is a buy limit of $250 if unverified. There is no limitation for sell orders.

By uploading your identity card, proof of residence, and a photo of yourself.

Any government-issued ID card showing full name and date of birth (international passport, driver’s license, National ID or permanent voter’s card) and proof of residence showing your address (e.g. electricity bill, water bill, waste bill, bank statement, etc.).

Send us an email to support@ecrestglobal.com or chat with us now.

We buy, We sell

Elevate Your Crypto Trading Experience

Ecrest Global Resources makes buying and selling e-currency effortless. Convert cash to e-currency and vice versa—securely, quickly, and at the best rates. Whether you're a trader, merchant, or investor, we’ve got you covered. 🚀